Do you know which customers are your ambassadors? With an NPS survey you gain the important knowledge Loyal customers. Who buy your products and services again and again are extremely valuable to your company. Of course because they continuously contribute to your sales and remain as customers even though you most likely have competitors […]
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Listen to your employees and create development together
Listen to your employees and create development together Employees are the company's most important resource. It's a common phrase, which many have said and which many more can agree with. But what exactly is a resource in this context? By resource we mean the individual contribution of experience, knowledge and competence of one or more employees, […]
Listen to your customer and create desired development
Listen to your customer and create on-demand development Development of products, employees, communication and delivery is crucial to creating customer value. And who knows best what customer value is if not your customers and users? When was the last time you followed a user's journey in using your service? When did you take the time to observe what […]
AB Pictura measures customer satisfaction with One Survey
AB Pictura measures customer satisfaction with One Survey One Survey is an incredibly easy-to-use survey system for me as a user, where I myself, after a brief presentation of the software, was able to create a survey with customized questions Krister Gustafsson – Sales Manager/Sales Manager AB Pictura Measuring customer satisfaction is essential for a company that wants to maintain a […]
iP.1 develops customized tool for the Police for employee dialogue
iP.1 develops a specially adapted tool for the Police for employee dialogue "I feel that iP.1 is a very good partner in this project. We have a good dialogue where they have long experience in contributing with how we can design interfaces and ask questions in a way that we get a good response rate and also reports [...]
Tailor-made and customized SMS-based survey solutions – chosen by the Police and the University of Skövde
Tailor-made and customized SMS-based survey solutions – that's what the Police and the University of Skövde chose "We found iP.1 to be flexible and interested in working with us to develop how the outcome would be reported so that it could be analyzed in a smooth way." Joeri van Laere – Associate Professor of Information Technology at the University of Skövde How do you get around 400 […]